OPERATION WHITE HEART HOODIE

All Sales Are Final – Orders cannot be canceled, exchanged, or refunded once placed.

Personalization Accuracy – Double-check spelling, numbers, and design selections before submitting. Incorrectly entered details cannot be changed once production begins.

Product Images – Images on the website are digital mockups and may vary slightly in size, color, and placement when printed.

Sizing Information – Please refer to the provided size charts before placing your order to ensure the best fit, as custom apparel is non-returnable.

Decoration Options – Product is heat transferred with Operation White Heart logo-Left Chest, You Matter-Right Chest, & Saying on the back

Quality Assurance – Each item is carefully inspected before delivery to meet our quality standards.

Processing Time – 10-15 Business Days from placement to completion, depending on current production workload and supplier timelines.

Product Availability – All items are subject to availability and stock levels. While we do our best to keep inventory updated, demand may sometimes exceed supply. In the rare case an item is unavailable, we will notify you and offer alternative options or a refund. Inventory restocking depends on supplier schedules and material availability.

Location – Personal Touch Embroidery, 1123 Grandview Avenue, Saint John, NB, E2J 4P6.

Pickup Notification – You will receive an email or phone call when your order is ready for pick-up.

ID Requirement – Bring a copy of your order confirmation or a valid ID when picking up your items.